Blog.

Categories
How can we see it coming?
Consumer Sentiment
How can we see it coming?
19 May 2022 3 minutes
3 lessons learned to improve your forecast accuracy on disrupting events Recently a lot of disruptive events, like the pandemic, have occurred which many of us, myself included, didn’t see coming. The cost of doing business shows a strong increase driven by the higher energy - and raw material -prices. Despite their advanced business intelligence, many businesses weren’t prepared, and are now facing unexpected challenges to overcome. Instead of asking ourselves “Why didn’t we see it coming?”, I would like us to challenge ourselves with the question of “How can we see it coming?”....
Introducing Our All-Star Program
All-Star
Introducing Our All-Star Program
18 March 2022 2 minutes
We’ve all heard the joke a million times: “Entry level job, 5 years’ experience is a must.” However absurd the notion may be, there is a grain of truth. Companies today operate within a highly competitive business environment. They ultilise sophisticated, expensive, and complicated technology to achieve their goals and make ends meet. The reality is, they can’t afford to bring in a new hire who requires extensive training and guidance from another member - who has to neglect their own responsibilities. On the other hand, graduates looking to launch their careers are constantly denied the opportunity to do so, being stuck with the dilemma of being unable to gain the experience required for their first job - which requires experience....

Don’t miss out on the latest customer experience intel.

The latest customer engagement insights delivered straight to your inbox.

INSPIRE ME