Blog.

Engagement Factory supports Action Market launch. Engagement Factory (EF), a global leading customer engagement agency, is excited to announce the launch of a groundbreaking mobile app - Action Market - developed by Kudos Games with the support of EF. Action Market is a live trading experience for fans of the world’s top sports events. As the name suggests, the mobile app combines an experience taking passion for sport and matches it to the fast-paced, adrenaline charged world of m...

Engagement Factory reports 10 new clients in Q2. Leading customer engagement agency says programmatic marketing and talent crunch are key factors in business growth. Engagement Factory, a global leading customer engagement agency reported that its business surged in Q2, with the firm adding a record 10 new companies to its already impressive client portfolio. The client additions range from diverse global locations and verticals, including entertainment (Dubai), airlines (Norw...

5 ways the best insurance companies are winning more customers. The new age customer has technology at their fingertips and the tech savviness to find the best bang for their buck in a competitive landscape of insurance providers. So what are the best insurance companies doing to stay ahead of the game and win? 1. Understanding their customers & building trust It is now more apparent than ever that there is no ‘one size fits all’ when it comes to insurance, with many pr...

Engagement Factory refreshes their brand. At the beginning of this year, the Engagement Factory team and I convened in the caffeine charged meeting room, (we drink a lot of coffee) – as we discussed our ambitions for the year ahead. We did a lot of internal reflection – had open and honest conversations about who we are as a company- and someone in the room definitely suggested it was time to swop the dusty dinner jacket for a more up-to-date one. Fast forward a few months and he...

Engagement Factory further expands partner network with Marketo. Engagement Factory is very proud to announce an exciting collaboration with Marketo, an Adobe company. With this renowned name and others like Oracle, Showpad and Movable Ink, Engagement Factory is growing an extended partner network to assist clients in delivering customer-centric, omnichannel communications across the entire customer journey.  The expansion of their partner network with Marketo,...

How we surprised our clients with a personalised visual experience. “Ugh, another commercial email. What do they want me to do, read or buy this time? One more for the digital recycle bin!”. Let’s be honest, this is a daily occurrence for all of us as we see the umpteenth email popping up in our inbox. The sad thing is, that as marketers we have no choice but to enter into this crowded arena and fight for consumer time and attention. Searching for the positives here? Keep readi...