What we do.

At Engagement Factory, we bridge the gap between business and technology. We drive business results through innovation, creativity and technology, by identifying your challenges and providing meaningful insights to meet your business objectives.


Technology can empower your business to become more customer focused. It can help you create the unique customer experience you envisage for your brand.

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Martech has become progressively more complex as technologies and processes advance. We bridge the gap between marketing & technology, and manage your digital transformation.

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Whether you want to generate more leads, increase conversions or enhance customer retention, our approach guides you step-by-step to a well-defined customer engagement strategy.

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Content marketing.

In an increasingly connected world that’s constantly evolving, people don’t just want personalised experiences – they expect them. Through content creation, we tell stories with your customers at the centre of them.

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Concepts & Creative.

With data at the core of our creative DNA, we craft unique communications that generates leads, drives conversions and result in loyalty!

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Data & Analysis.

We specialise in creating experiences built on data, enabled by technology and driven by creativity – with the goal of delivering personalisation across all customer touchpoints.

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Clients that trust our services:

3M Agco ALD Almirall AON Aramex Aressy Arrow Athlon Atradius AXA AXA Axeo Basware Belmond Bijenkorf Bonnier Boonedam Boskalis Brenntag Canon Centric Chiesi Citroen Cognizant Coyote CZ DLL Dubai Properties ECT Emaar Emerson E-on Essent Exact Fellows Fluke Freo Gaylord Hotels Gefco Gettyimages Holland Casino Insead Johnson & Johnson KPMG KPN Mace McLaren MEDA Mediq NAF Norwegian Omron ONVZ Oracle Orange Pearson Philips Primagaz Proximus PWC Rabobank Ricoh Sage Saint Gobain Samsung Santander Sentel Signify Smartphoto Spur SSE TalkTalk Thales ThermoFisher Tohapi Tomtom Veolia WE Fashion Wienerberg

Our trusted partners:

Hubspot Oracle Marketo Movable Ink Showpad Salesforce Microsoft LinkMobility CM.com

Quotes from clients.

It has been a pleasure getting to work with the team at Engagement Factory. They have been very helpful with getting our medical start up Sirius Medical off the ground. They did a great job discovering the right digital engagement approach that would fit for us and we could execute. They have supported us from the initial start in a constructive partnership. They did much research to understand our business, target audience and buyers journey that we now have a digital engagement that supports our business ambitions and fits our budget. I would recommend any business, large or small, to work with Engagement Factory.

Jan Willem B. - Director Marketing and Sales at Sirius Medical

At Spur we have a culture of continual innovation, experimentation and learning with the aim of improving our performance across the board. It’s an exciting and challenging environment to be in and we rely on our external suppliers to help us achieve our idealistic goals. Engagement Factory has supported us in our Marketing Automation efforts and have demonstrated their commitment to understand our business and our specific business requirements. With their assistance we have managed to create innovative operational efficiencies which allow us to create personalised, scalable communication for all our brands.

Zaid Gamiet - Marketing Automation Manager at Spur Group

The sale of family memberships has increased by 130%. In addition, we spend considerably less time managing this campaign: Only about 10 minutes per month, compared to 12 hours before.

Trine-Lise Olsson - CRM Manager at NAF

We have a +175% full-year margin growth from Lead Nurture - over double the ROI profit from 2018 record levels, with many millions of margin kronors directly from automated Marketing Automation flows.

Michael Aho – Bonnier News

We are now equipped with a fully tested and automated campaign flow to deliver leads and sales, and expect to deliver the results throughout 2018 and beyond. This campaign has created a blueprint for upcoming lead generation campaigns within Signify.

Claire Phillips - Global Sr. Manager Marketing Communications, Signify